FAQ

Frequently Asked Questions

How can we help?

Do you ship across the Middle East?

Yes! We ship to UAE, KSA, Kuwait, Qatar, Bahrain, Oman, Jordan, Egypt and more. Free shipping on orders over AED 100.

Are your products authentic?

Absolutely. SCH is an authorized dealer for GAN, MoYu, QiYi, YJ, and all brands we carry. Every product is 100% genuine.

What is your return policy?

We offer 30-day returns for unused, unopened products in original packaging. Message us on WhatsApp or email to begin.

How long does delivery take?

UAE: 1–3 business days. GCC: 3–5 days. Other MENA: 5–10 days. Express shipping available at checkout.

Which cube should I buy as a beginner?

For beginners we recommend the MoYu RS3M or QiYi MS Magnetic — both are affordable, magnetic, and competition-ready. See our 3x3 collection.

Do you accept Cash on Delivery?

We accept Visa, Mastercard, Apple Pay. COD depends on region — contact us to check for your area.

Can I track my order?

Yes! Once shipped you'll receive a tracking link via email. You can also check your account for live updates.

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